Terms & Conditions
Introduction
Welcome to Digital graphs. These Terms & Conditions govern your use of our website, services, and any communication with our agency. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please discontinue use of our website and services.
About Our Services
Digital graphs provides digital marketing and business growth services, which may include:
- Search Engine Optimization (SEO)
- Local SEO Services
- Website Designing & Development
- Social Media Management
- Content Marketing
- Google Ads Management
- Meta Ads Management
- Video Marketing
- Branding & Online Growth Strategy
All services are offered based on project scope, discussion, and mutual agreement.
Client Responsibilities
To ensure smooth project execution, clients agree to:
- Provide accurate information and project requirements
- Share necessary access credentials on time
- Review submitted work and provide timely feedback
- Make payments as agreed
- Ensure that submitted content does not violate any laws or third-party rights
Project delays caused by incomplete information or delayed approvals may affect timelines.
Payments & Fees
All pricing, fees, and payment terms will be shared before project commencement.
- Advance payments may be required for selected services
- Remaining balances must be paid as agreed
- Delayed payments may pause active services
- Paid amounts may be non-refundable once work has started, unless otherwise agreed in writing
Project Timelines
Estimated timelines depend on project complexity, client response speed, revisions, and required approvals. While we strive to deliver on schedule, delays may occur due to unforeseen circumstances.
Revisions & Changes
Reasonable revisions may be provided depending on the selected service package or agreement. Major scope changes, extra work requests, or additional revisions may involve separate charges.
Marketing Results Disclaimer
Digital marketing outcomes such as rankings, traffic, leads, conversions, or sales depend on many external factors including competition, market trends, platform changes, budgets, and client industry conditions.
Therefore:
- We do not guarantee specific rankings or exact revenue outcomes
- Results may vary by business and campaign strategy
- Past performance does not guarantee future results
Intellectual Property
Upon full payment, final approved deliverables specifically created for the client may be transferred as agreed. Digital graphs retains the right to showcase non-confidential work in its portfolio unless otherwise requested in writing.
Any third-party assets, fonts, plugins, stock content, or licensed tools remain subject to their original licensing terms.
Website Usage
You agree not to misuse our website, attempt unauthorized access, upload malicious material, or use our content without permission.
Limitation of Liability
Digital graphs shall not be liable for indirect, incidental, or consequential damages arising from use of our services, website interruptions, third-party platform issues, or business losses beyond the amount paid for the relevant service.
Termination of Services
We reserve the right to suspend or terminate services in cases of non-payment, abusive behavior, unlawful requests, or violation of these terms.
Clients may also discontinue services subject to any active contract or agreed notice period.
Third-Party Platforms
Some services depend on third-party platforms such as search engines, advertising networks, social media platforms, hosting providers, or analytics tools. We are not responsible for outages, policy changes, suspensions, or technical issues caused by those platforms.
Privacy
Use of our website and services is also governed by our Privacy Policy.
Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page.
Governing Understanding
These terms shall be interpreted according to applicable laws and mutual commercial understanding.
Contact Us
For questions regarding these Terms & Conditions, please contact Digital graphs through our official website contact page or support channels.